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Clari

Clari

Overview

What is Clari?

Clari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.

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Recent Reviews

TrustRadius Insights

Users of Clari rely on the software to track their sales pipeline and forecast business on a monthly and quarterly basis. This allows them …
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Clari Review

8 out of 10
January 25, 2023
Incentivized
We use Clari for deal analytics - from deal inspection to pipeline value split by channels, sources of leakages in deal pipeline and …
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Quick forecasting

8 out of 10
January 25, 2023
Incentivized
Clari turns forecasting simpler for me and gives me a clear view of my attainment numbers: visibility of opportunities, updates, and the …
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Sales rep Clari review

7 out of 10
October 25, 2021
Incentivized
All quota-carrying reps and their management teams use Clari as a forecasting tool. It allows us to validate our forecast easier than we …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Clari?

Clari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Clari?

Clari's revenue platform aims to improve efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams visibility into their business to drive process rigor, align buyers and sellers, spot risk and opportunity in the pipeline, increase forecast accuracy, and drive overall efficiency. Clari boasts users among revenue professionals at companies, including Okta, Adobe, Workday, Zoom, and Finastra, who make their revenue process more connected, efficient, and predictable.

Clari Features

  • Supported: Sales Forecast Management
  • Supported: Pipeline Inspection
  • Supported: Opportunity Management
  • Supported: Activity Intelligence
  • Supported: Connected Revenue Operations
  • Supported: Sales Analytics

Clari Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Clari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.

BoostUp, Aviso Insights, and Gong are common alternatives for Clari.

Reviewers rate Data Sharing and Collaboration highest, with a score of 9.4.

The most common users of Clari are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(99)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of Clari rely on the software to track their sales pipeline and forecast business on a monthly and quarterly basis. This allows them to have central visibility and collaborate with their sales team on the status and closure timeline of opportunities. They appreciate the ability to share their screen and walk through key business opportunities during forecast calls, which saves time and improves forecast accuracy. Clari's grade system is also highly valued as it provides a quick overview of the health of each opportunity in their pipeline. By integrating with Salesforce, Clari eliminates the need for manual adjustments in multiple platforms, streamlining the process for users. With its real-time visibility into the sales pipeline, Clari enables accurate revenue forecasting and helps avoid missed targets. Users find value in the software's data-driven approach, which assists in predicting incoming revenue and identifying potential roadblocks in the sales process. Additionally, Clari aids deal analytics by offering insights such as deal inspection, pipeline value split, and revenue predictions. Quota-carrying reps rely on Clari as a forecasting tool, while management teams utilize it to oversee pipeline, forecast for the quarter, and manage their teams more efficiently. Overall, Clari is considered a top sales resource used across the Sales organization by various stakeholders including sales reps, leaders, directors, executives, overlay reps, success reps, sales operations, and product marketing teams. The software simplifies forecasting tasks by providing clear views of attainment numbers, opportunities, updates, and the ability to make changes. It also solves the problem of quick pipeline care and hygiene by reducing the time spent searching for notes and improving overall performance.

Simple and intuitive user interface: Users have consistently praised the simplicity and intuitiveness of Clari's user interface. They find it easy to navigate, allowing for effective use of the platform.

Flow analytics for clear visualization of deal progress: Reviewers highlight Clari's Flow analytics feature as a valuable tool for visualizing how deals have progressed within a quarter or across multiple quarters. This provides insights into whether deals are progressing or regressing, benefiting sales teams.

Trend analytics for evaluating performance: According to users, Clari's Trend analytics feature is helpful in evaluating their performance over the past four quarters. It allows them to understand how their pipelines have performed and offers predictions based on pipeline stages for future performance insights.

Difficult User Interface: Some users have reported difficulties with the Clari user interface, finding it confusing and cluttered. This has made it challenging for them to effectively navigate and use the platform.

Limited Customization Options: A number of reviewers have expressed frustration with the limited customization options provided by Clari. They feel that these options do not meet their specific needs and hinder their ability to tailor the platform to their requirements.

Integration Problems: Users have experienced issues with integrating Clari with existing sales and marketing tools. This has resulted in fragmented data and reduced visibility into the sales pipeline, making it harder for them to track and manage their sales activities effectively.

Users have made several recommendations for Clari based on their experience with the tool.

Firstly, users recommend utilizing Clari for accurate forecasting and revenue visibility. This feature allows sales teams to have a clear view of their forecasted revenue and reduce inconsistencies.

Secondly, users suggest integrating Clari with Salesforce and implementing a role structure within the platform. This integration enhances efficiency by streamlining data flow and ensuring seamless collaboration between teams.

Lastly, users advise training and encouraging adoption of Clari among sales teams. This helps maximize the potential of the tool for tracking opportunities, improving sales activities, and achieving goals.

Overall, users find Clari to be a user-friendly tool that provides valuable insights for sales forecasting and pipeline management. Additionally, they praise the top-notch customer support provided by the Clari team.

Attribute Ratings

Reviews

(1-11 of 11)
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Score 6 out of 10
Vetted Review
Verified User
Incentivized
We utilized Clari for sales leader forecasting for new and expansion sales. We reviewed during forecast meetings with sales leaders as well as the executive leadership team. Sales leaders would also utilize Clari for pipeline inspection.
  • Easy to use - the user experience is industry leading
  • Accurate AI forecast - it learned our business quickly and the forecast was similar to different forecast algorithms we had developed
  • Easy implementation with quick time to value
  • Integrating SFDC activity for opportunity health reporting was missing
  • Very expensive - somewhat hard to justify the cost vs. the value received, and the expense would increase as the organization increased in size.
  • End to End Revenue forecasting - it would be great if Clari could forecast potential revenue 3 - 4 quarters out based on current top of funnel activity. Clari is really strong for in-quarter forecasting, but not future looking.
Clari works well for sales and executive leadership teams that perform at a high level and collaborate well together. Everyone utilizing Clari needs to understand that it will provide the company with the information it needs to make strategic business decisions. It can not be seen as a more sophisticated way to manage SFDC information. If the company is truly dedicated to improving its forecasting capabilities, then Clari could be worth the investment. If it is just being used to capture sales leaders' forecasts, you don't need Clari. Overall, Clari is a great capability, but you need a good business case to justify the expense.
Shalini Arya | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Clari helps in improving the sales revenue processes. It's very efficient and a very vital tools for all the Sales folks.It really helps to check the process, align buyers and sellers, calculate the risk and opportunity in the pipeline.
  • Sales pipeline distribution
  • Spots opportunity and risks
  • Predicts revenue
  • Mobile app can be improved
  • The filters ca also be more enhanced
  • Since we use Salesforce which is integrated with Clari so it makes a little bit difficult to get the update on Clari as soon as it gets updated on SDFC
Clari is best suited for revenue prediction, revenue goals and the metrics helps identify and track the forecast.Since we integrated with Salesforce there still seems to be a glitch eg: when updating a field within Clari like stage or funnel, it doesn't show up out and I have to update the same field in SFDC instead, so there's double work
January 25, 2023

Clari Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Clari for deal analytics - from deal inspection to pipeline value split by channels, sources of leakages in deal pipeline and revenues and also use AI based scoring and forecasting to predict conversions and revenues. Our sales team uses outreach and marketing teams use hubspot and multiple other automations- we integrate it all on Clari to get a 360 view on deals and leads.
  • Deal conversion forecasting and leakage analysis
  • Dashboarding especially on deals by channels and conversions
  • mobile app and CRM scoring helps in managing deals on the go from anywhere
  • Better filtering capabilities across parameters aligned to CRM we use
  • More team level reports to view consolidated and rep wise team reports according to multiple parameters
  • autocompletion of forecasting will help in case of no updates
Clari is well suited for sales teams planning to forecast deals and analyze deal conversions and performance across multiple channels. The integration with Salesforce CRM is seamless - which helps flow the relevant data and get quality forecasts and insights easily. Our sales reps also use it for sales inspection. Clari becomes difficult to use when we try to sync marketing and sales data together for funnel views.
January 25, 2023

Quick forecasting

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Clari turns forecasting simpler for me and gives me a clear view of my attainment numbers: visibility of opportunities, updates, and the ability to change fields. Clari is solving the problem of quick pipeline care and hygiene. I have been able to spend less time looking for notes and instead boosted performance by having Clari up all day for my workday.
  • Forecasting
  • Pipeline management
  • Data hygiene
Clari has allowed us to get more thoughtful about revenue forecasting. We feed the data from Clari into our other reporting systems and can get much better visibility into our quarter and year than we used to. However, we faced a few issues getting things set up, but this could simply be due to our Salesforce data integrity rather than a limitation with Clari itself.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Clari is being used by the sales team in Infoblox to do the business forecasting on weekly basis and collaborate between different teams to have central visibility on the opportunities status and how soon they will close. Clari is also used to generate reports about the business progress status, showing how close each account manager is to achieving his sales target.
  • Opportunities forecasting
  • Target achievement tracking
  • Reporting
  • Dashboards
  • Easiness of tuning the pages
  • Notifications
Clari is perfect for a sales team collaborating to forecast and estimate the opportunities and overall business status, it's working in a hierarchy scheme that reflects each team member's forecast into their team leader's big forecast number in an automated and easy process. It also can define a periodic date to update the forecast among the team so the forecasting to top management is automated as well.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our entire organization uses Clari. Our sales teams, leaders, directors, and executives are the primary user. However we have overlay reps, success reps, sales operations, product marketing, etc. also leveraging the tool.
  • Allows for more efficient funnel management - quick ability to update sales funnels in real time.
  • Provides transparency for leadership to see what is happening with the deals in real time.
  • Able to see the whole story within the sales cycle for upper management down to rep level, as well as those not within sales, to get an understanding of the state of the business.
  • Hard for upper level executives to drill down and see the details of deals since they have so many rolling up to them.
  • Ability to customize columns for users in certain roles within particular views is lacking.

Clari is an excellent tool for any sales organization that needs better structure around funnel management. Even if your sales organization is great with managing pipelines, it will provide an additional level of transparency and efficiency.


It's not as helpful for high level executives or sales directors that have many deals rolling up to them, because you can get lost in the weeds with so many things going on at once; however Clari is making strides to improve the product there.


Clari is not a place for reps to update product or pricing, but the other administrative aspects of the deal. Clari does make it easy to link back to your CRM to do this though.


Overall sales teams are the ideal user, everyone else in the organization uses it from a slightly different perspective.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Clari is being used by the sales team and management. Teams use it oversee pipeline and follow up on open deals. This has allowed the sales staff to keep track of all current ops they are working on, and to keep next steps in place to effectively manage their pipe. Management also uses it oversee sales, and to get a big picture of sales activity to forecast for the quarter. Clari makes managing the team easier and faster.
  • Seeing all deals in once place - This lets us quickly edit and update deals with insights from a single page.
  • Reporting - The reports give a good overview of what's happening, insights on how things are going, and what deals we need to focus on
  • Forecasting - The trending reports and Clari's forecasting let us plan our month/quarter in the proper way to hit the numbers we need.
  • Sometimes the insights do not load and we encounter problems. The insights part is a good feature, so when it does not load often, it detracts a lot from the product's usefulness.
  • The flow area can be a bit confusing and hard to follow. Doesn't seem to be as good as other aspects.
  • Cost can be an issue - with SF licenses and Clari on top of that, the monthly cost per Clari user doubles.
Good for companies who have long deal cycles with many touch points. Short cycles don't really benefit from the tool. A company also must have a role structure in place for things to work well from the Salesforce side of things. Otherwise, the pipeline per users gets a bit skewed.
Misha Gautreaux | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Clari is being used across the sales organization by all members of the inside and field sales teams. The key business problem that it has helped solve is providing a filter of Salesforce data for reps to fill out and provided a new level of forecasting accuracy, which is super critical for many reasons.
  • Forecasting - the predictions they have made on how the quarter will end up have helped overcome any "hope-casting" by the sales team.
  • Data Entry -- Clari has helped streamline what data needs to be inputted by the sales team
  • Dashboard Views -- super consummable dashboards / layouts that get used daily
  • Activity Tracking - they've made great progress, but more needs to be done to quickly see how rep activity aligns with sales outcomes
  • Integrations with marketing tools -- e.g. Pardot -- would love this information to be in the tool to help the top of the funnel
  • Data Science -- would love more insights into what deals will / will not close based on machine learning/data science
Well Suited - Transactional sales -- the more deals you have the better
Not sure about where it would less appropriate, other than if you are working on HUGE deals, really long sales cycles, etc. That being said, I have been impressed by how well our enterprise model/sales cycle has worked to date.
September 14, 2018

Clari for forecasting

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Clari is being utilized as the sales forecasting and pipeline management tool in our organization. While the primary use-case for Clari is to get a bottoms-up roll-up of sales forecasting it also provides advanced analytical modules like Trend, Pulse, and Flow which helps us in senior management as well as the executive team to get more visibility into the operational aspects of our business.
  • Forecasting
  • Trend Analytics
  • Pipeline Management
  • Beefing up the opportunity module to add certain features like predictive scoring, pacing, etc., to be added in the view for easier pipeline management.
  • Forecasting module can be more robust and allow for more flexibility in terms of the configuration of the module in terms of layout.
Clari works really well for forecasting and in-quarter operational opportunity reporting.

I don't find Clari very useful for strategic reporting and analyses especially on metrics like AOVs and RPS.

Clari takes tons of snapshots and there is no way for end users to access them and that is something which would be very helpful if there is an option to read from their snapshot database.
Candi Bashiri | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our Sales management and operations team use Clari. It helps us have insight and visibility into our pipeline, forecasts and trends. Clari's intuitive use of interactive charts and dashboard allows us to look at our business. It helps answer key questions about the health of our deals, the accuracy of our forecasts and how our business looks over time.
  • With Clari's Flow analytics, we can see who deals have moved along within a quarter or across quarters. We can easily assess if deals are moving in or out, are they being upgraded or downgraded or if we are loosing them.
  • Using Clari's Trend analytics, we can see how we have performed in the last 4 quarters and see how our pipelines ultimately performed. We can also see what Clari's prediction based on our mix of pipeline stages etc.
  • Clari's Pulse analytics show you weekly predictions as well as past predictions. This is great for seeing how "close to the pin" we get or by what week of the quarter things start to solidify.
  • Clari has come a long way in the year and half I've used it. I'd like to see more capability on the administration side like being able to add/delete opportunity fields to bring into the data, being able to use more variety of charts on the dashboards.
  • It would also be even more powerful if we can add formulas or measures that are custom.
Clari is ideal for sales managers and sales operations as it gives them insight and helps guide predictability into the pipeline management process. It is a also a great coaching tool for managers as they can easily see patterns of behavior. With Clari, the story of the quarter begins to unfold right before your eyes. Its beautiful graphics are compelling and telling.
October 25, 2017

Clari Software Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Clari is helping our sales reps more easily manage their pipeline and update opportunities. Clari also allows sales management to see their team's quarterly opportunities in one (or many) easily adjustable view. For management, Clari gives great insight into Forecasting and opportunity stage flow, and makes it easy to see progress towards the sales team's goal.
  • Makes it easy to update tedious opportunity information
  • Easier to create views in Clari than reports in Salesforce
  • Exportable usage data
  • Users emails get disconnected frequently
  • Could show CRM score in the grid
  • Could provide more documentation for users after training
Clari is great for sales reps in the quarterly business reviews for when they have to show their pipeline spread out across future quarters. It also has a great mobile app which allows reps to update all deal information on the fly without having to break out their laptop and open Salesforce.
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